Careers

Job description

We are seeking an Office Manager / Front Desk to join our team! You will be responsible for delivering high-quality customer service to our patients. This position requires excellent communications skills, strong organizational skills, and a customer service focus. Qualified candidates must be self-motivated, well organized, and be detail oriented.

Job Responsibilities

  • Welcome customers

  • Medical Receptionist

  • Answer incoming calls

  • Take telephone messages for staff members unable to answer incoming calls

  • Perform clerical work including copying, filing, mailing and other office work

  • Assure the office area, reception area and entry area are kept clean and organized.

  • Schedule new patient’s appointments and arrange appointments for follow-ups

  • Provide information on sales and promotions to walk-ins and calling customers

  • Follow up with potential customers from voice mails, social media messages, and email messages.

  • Check patients in & out, electronic intake forms.

  • Data entry

 

Job Requirements

  • At least 1-year experience as receptionist and or Office Manager

  • High School Diploma

  • Strong customer service skills

  • Solid communication skills both written and verbal

  • Tech-Savvy

  • Bilingual English and Spanish

 

Other desirable skills

  • Social Media Savvy, Instagram, FB, Basic Marketing

  • Comfortable talking to customers, generate sales

  • Knowledge of weight Loss programs, hCH, Phentermine, AOD, etc.

  • Knowledge of injectable treatments such as Botox, Fillers, Threads, etc.

 

Job Types: Full-time

Please contact us at 305.448.0800 and email your resume at jteam@juventismedspa.com

Job description

Certified Medical Assistant/Phlebotomist/ Sales
Juventis MedSpa is Miami's Premier Center for Anti-Aging, Weight Loss, Hormone Replacement & Skin Rejuvenation. We are a physician-run Aesthetic Medical destination specializing in Health and Advanced Anti-Aging treatments.

Medical Assistant needed immediately to assist in examination and treatment of patients under the direction of a physician. Interview patients, measure vital signs (i.e., pulse rate, temperature, blood pressure, weight and height) and record information on patients' charts. May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis. Prepare treatment rooms for examination of patients. Inform patients of costs for care being provided and guides them to appropriate resources for further information. Type routine correspondence and reports from dictation or handwritten copy. Answer telephones, screen callers, relay messages and greet visitors. Sales experience a plus. May be requested to do some front desk duties.

The Medical Assistant supports practitioners and patients by providing excellent and compassionate care, accurate information, high-quality services, and assistance. Promotes a collaborative team environment and always upholds practice values. Performs clinical and administrative duties in support of the practice.

Duties and Responsibilities

  • Welcome patients by greeting them in person or on the telephone

  • Verify patient information by interviewing patient, recording medical history, confirming purpose of visit

  • Prepare patients for the health care visit by directing and/or accompanying them to the examining room

  • Perform preliminary physical tests; take blood pressure, weight, and temperature; report patient history summary

  • Secure patient information and maintain patient confidence by completing and safeguarding medical records; keeping patient information confidential

  • Educate patients by providing medication and diet information and instructions; answering questions

  • Maintain a safe, secure and healthy work environment by establishing and following standards and procedures and complying with legal regulations

  • Complete records by recording patient examination, treatment and test results

  • Generate revenue by recording billing information of services rendered

  • Perform basic diagnostic procedures and specimen collection, including phlebotomy.

  • Prepares and administers medication as instructed by the physician; this includes the administration of injections.

  • Demonstrates the ability to understand and react to the unique needs of the patients.

  • Maintains current licensing and certification necessary to perform applicable job functions.

  • Possesses effective time management skills and assists other staff members when appropriate.

  • Maintains equipment and medical supplies, including reordering, stocking, cleaning, and troubleshooting.

  • Maintains examination areas, exam rooms, and common office space clean and orderly at all times.

Skills

  • Possesses excellent organizational and communication skills.

  • Good customer service

  • Communicates and works well in a team environment.

  • Meets established production and quality goals/metrics.

  • Follows up in a timely manner on all open items.

  • Effectively prioritizes work on a daily basis.

Requirements

  • Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA)

  • 0-2 years of experience working in a Medical Office environment preferred

  • CPR/BLS certification

  • Basic computer skills; keyboarding/typing, WORD, EXCEL

  • IV Certification

  • Phlebotomy certification

  • Bilingual - Fluent in English and Spanish

Job Types: Full-time, Contract